Our Return and Refund Policy was last updated 10-15-2023
Thank you for shopping at waterpurifierahmedabad.com.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
1. Return
- We do not typically accept returns for our products. We are delivering the best product to the customer by processing the final quality taste of the product. However, in certain cases where you receive damaged or incorrect items, our expert team will review the situation and determine whether a return is applicable or not. Once the review is completed and the return is approved, then you are eligible for a refund; otherwise, not.
- Once your return request is approved by us, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Our representative checks the damaged product if you have broken or anything wrong with the product from your side then we are not liable for return and refund.
- Return will not be applicable if you are doing return of the product without any cause.
2. Refund
- To get a refund or a replacement for the product, you can simply contact the waterpurifierahmedabad.com customer support team. If your return is approved, our representative will come for verification, and after that, you will receive your full refund or a replacement of the product (the availability of a replacement product is subject to availability; otherwise, you will receive a full refund)
- Once we receive the return of the product, we will initiate the return process from our side, and you will receive a full refund for your products within 10 days. (In some cases, if there is any delay in the refund process due to some reason, we will inform you via email or a phone call.)
2. Warranty
- The warranty depends on the product you are purchasing, and the warranty period is indicated on all products. Please read the warranty information before making a purchase.
- If you damage the product or do something wrong with the product on your own, then the product warranty will automatically expire, and we will no longer be liable for any warranty or return.
- Offsite Warranty: In some water purifier categories, we provide off-site warranty. This means that if you purchase a product or products with offsite warranty, and any issues occur with warranty parts, you are responsible for couriering the warranty parts at your own delivery charge or paying a visit charge to replace the warranty parts
3. Installation
- The installation of products depends on the specific product you are purchasing, and the installation charges are specified on the checkout page or product page. Therefore, please review the information carefully before making a purchase. +
- Our installation charge depends on the customer’s location and is also mentioned on the product page. You can call our customer support team, and they will provide you with detailed information.
- During installation, if any additional accessories are required that are not listed on the waterpurifierahmedabad.com product page, you will be responsible for the additional costs as instructed by the installation personnel.
- And Most important, Once installation is complete, you need to review it from your end; then, we are not liable for any kind of issues in Offsite Warranty products.
